Please make sure you don't use the Private mode / incognito mode of your browser. If you have already made a purchase and the process didn't finish so you don't have an account now, please register for free with the same email address that you used for the purchase. The system should now recognize you as a Premium user.
Also see:
- The add-on doesn't detect my Premium account.
- My credit card is not accepted.
- Still having problems? Please contact our support.