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My credit card is not accepted.
These are the typical reasons why a credit card payment doesn't work: You are using an open proxy or a network like tor that hides your IP. Please us...
Sat, 22 Oct, 2022 at 10:22 AM
Premium features not visible after purchase
If you purchased a subscription and the premium features are not visible, please make sure that you have created a LanguageTool account  that you have...
Tue, 25 Oct, 2022 at 3:44 PM
I have problems paying with PayPal
If paying with PayPal doesn't work for you, please make sure your browser is not in private mode / incognito mode.
Mon, 28 Sep, 2020 at 11:20 PM
Can I use the Premium version on more than one computer?
The Premium version can be used by one person, but you can use it on more than one computer. For example, at work and at home.
Sat, 9 May, 2020 at 7:35 PM
The add-on doesn't detect my Premium account.
Our browser add-on usually configures itself when the add-on is installed and you visit while being logged in. Should that not work...
Tue, 22 Dec, 2020 at 3:09 PM
How can I cancel my subscription?
You can cancel your subscription at
Tue, 22 Dec, 2020 at 3:08 PM
What are the cancellation conditions?
You can cancel your subscription anytime so that it will stop at the end of the period you have already paid for. Use
Tue, 22 Dec, 2020 at 3:10 PM
Does the subscription renew automatically?
Yes, all our subscriptions renew automatically. If you don't want that, you'll need to cancel your subscription.
Wed, 27 Jan, 2021 at 10:07 PM